Your Trusted NHTD Waiver Provider For Home Care
Finding the best care options for your clients can be challenging.
For their in-home care needs, let Ultimate Care be your trusted NHTD waiver provider.
Why Choose Ultimate Care As Your NHTD Home Care Waiver Provider?
We understand that continuity of care is critical for both you and your clients. That’s why we take pride in being a reliable, approved NHTD waiver home care provider. Here’s why so many service coordinators trust us:
Experience with the NHTD Program
We know the ins and outs of the NHTD process. From eligibility, to service planning and record keeping, we work closely with service coordinators to ensure clients transition smoothly into home care.
Seamless Coordination
We understand the importance of communication and collaboration. Our team is committed to taking any burden off service coordinator's shoulders, while keeping them informed every step of the way.
Compassionate, Competent Caregivers
Our caregivers are trained to meet the specific needs of seniors, individuals with physical and mental disabilities, and others who would otherwise qualify for nursing or institution level of treatment. They ensure they receive the compassion and dignity they deserve.
Comprensive Coverage
Whether the client lives in one of the five boroughs or beyond, Ultimate Care is available to provide services throughout a wide range of New York counties, such as Nassau County, Suffolk County, Westchester County, Yonkers, New Rochelle, Orange County, and Rockland County.
Looking for CDPAP Instead?
We are also a Fiscal Intermediary for CDPAP. We provide one-on-one guidance for patients applying for the New York Consumer Directed Personal Assistance Program (CDPAP).
Recap of The Nursing Home Transition and Diversion (NHTD) Program
The NHTD Medicaid Waiver Program is designed to help individuals with disabilities or seniors avoid institutionalized care by receiving services in their own homes or communities.
> Key Benefits <
Access To Home Care Services
These services include personal care aides, nursing services, and therapeutic supports.
Personalized Care Plan
That plan is developed with the client, the service coordinator, and the service provider.
Flexibility
There's flexibility in choosing where and with whom clients receives care.
> Who Is Eligible? <
Age Criteria
Individuals 18+ years old with a disability or seniors over 65 who qualify for Medicaid.
Medical Criteria
Must be medically eligible for nursing home level of care but wish to remain in a home or community setting.
> How Does It Work? <
Referral & Evaluation
Service coordinator refers eligible individual to NHTD.
Personalized Plan
A care plan is developed that addresses the individual’s health needs.
Provider Selection
Service coordinator plays a key role in finding a competent and approved NHTD home care provider.
Caregiving
Once a provider is selected, the care plan is put into action with the support of a competent home care team.
Home Care Services Covered By NHTD
Daily Living Assistance
Companionship
Escort Services To & From Medical Appointments
Escort Services
Transition From Hospital & Rehab Centers To The Community
24/7 And Live-in Care
Dementia Care
End Of Life Care
Special Care Situations
Skilled Nursing Services Covered By NHTD
Wound Care
Blood Pressure Management
Medication Administration
Medication Schedule, Setup & Maintenance
Diabetes Mellitus Management
Catheter Insertions & Maintenance
Tracheostomy Care
Colostomy Care
Advanced In-Home Equipment
Why Clients Choose (and Stay) With Ultimate Care
Licensed, Insured, & Bonded
We are a fully licensed and insured (with full coverage insurance) New York home care agency.
Personal Touch
We provide personalized reminder calls in advance of assessments. We also conduct house calls for homebound patients and follow up to ensure patient satisfaction.
Cancel Anytime
No obligation or no long-term contracts. Our patients are free to cancel anytime, with just a 24-hour notice.
Quality Assurance
We have a Dedicated Quality Assurance Team to ensure services are meeting quality standards. We have a process for our patients and caregivers (even if they're family or friends!) to share their grievances and for us to take the proper measure to improve their level of satisfaction.
Guidance & Clarity
We help clients navigate enrollment and insurance, coordinate directly with their doctors, participate in patient-related conference calls, explain all available care options carefully and explicitly. We make sure our patients proceed from a place of clarity.
What Clients & Caregivers Say
Areas We Serve
We serve the 5 boroughs of New York City and surrounding counties, including these areas:
- Brooklyn
- Manhattan
- Queens
- Bronx
- Staten Island
- Nassau County
- Suffolk County
- Westchester County
- Yonkers, New Rochelle
- Orange County
- Rockland County
We Accept These Insurances
Self Pay
Self Pay
Looking for CDPAP Instead?
We are also a Fiscal Intermediary for CDPAP. We provide one-on-one guidance for patients applying for the New York Consumer Directed Personal Assistance Program (CDPAP).
Is Home Care Safe During Covid-19?
At Citadel Home Care, the health and safety of our clients is our top priority. In light of COVID-19, it is our goal to provide peace of mind about the measures we are taking to prevent the spread of the virus and protect our patients in these uncertain times.
Our team has implemented a reporting policy to ensure that all caregivers are able to identify risk factors and prevent the spread of the virus between patients. Our office staff has also been trained to identify caregivers who are at risk and will not send them to work.
While providing caregivers with additional supplies, we have also implemented additional hand washing procedures. Each caregiver is required to wash their hands prior to entering a patient’s home as well as once per hour while providing care for the patient.
For patients who would like to reduce the number of caregiver visits to their home, live-in care is an excellent alternative.
Live-in caregivers remain at the patient's home to reduce contact with others and provide all necessary care. Live-in care services provide the benefits of reducing risk for accidents at home, decreased chances of illness or injury, and increased socialization.
Citadel Home Care is here to help you and your loved ones. If you have any questions about our policies, don’t hesitate to reach out.
What About the Cost?
- Most falls happen at home, resulting in expensive hospital visits. Home care can reduce falls significantly, preventing costly hospital bills.
- Food and medication reminders can prevent decline, also preventing extra health-related costs (not to mention, missing food or meds is awful!)
- Regular evaluation of needs – we make sure you’re only paying for the level of care you need.
On Top of That (Cost-Wise...)
We do not require any deposits
There is no long-term commitment
There are no cancellation fees
Our prices are (truly) extremely competitive
You are always 100% in control of your care
When it comes to your loved ones, you want the best. But the best doesn’t have to be the most expensive. Click “Request a Callback” to find out what we can do for you.
Here's How It Works
We ensure your client gets the right level of care in their home or community, while you oversee the continuity and quality of care.
Step 1
The service coordinator reaches out to us with a referral and we collect info on the referral's eligibility, history, and needs.
Step 2
We conduct a home assessment and work with the service coordinator to develop a Person-Centered Service Plan (PCSP).
Step 3
We submit the care plan for authorization, schedule caregivers, deliver services, and maintain communication.
From here, we continually document the services provided and monitor the client’s progress to ensure their care plan is adapted and their needs are being met.
